Configuring expo exhibitor and sponsor profiles

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Event organizers can ensure that their booth and sponsor/exhibitor profile customization fits in with the overall event marketing and branding. The ability to configure a sponsor or exhibitor’s profile enhances the expo experience for both attendees and sponsors/exhibitors. Attendees can view more information about a booth’s sponsor/exhibitor. While configuring profiles, event organizers can preview their configurations.

Additionally, event organizers can also use the Expo Builder tools to brand, customize, and market booths in expo.

This article covers:

Prerequisites for configuring exhibitor and sponsor profiles in expo

  • Zoom desktop client
    • Windows: 5.8.6 or higher
    • macOS: 5.8.6 or higher
  • Zoom mobile client
    • iOS: 5.8.6 or higher
    • Android: 5.8.6 or higher
  • Pro, Business, Enterprise, or Education account
  • Stripe or PayPal Business account is required to create paid events
  • Zoom Events license

Note: For access to the latest Zoom Events and Webinar features, we strongly recommend hosts to update to the latest version of the Zoom desktop client/mobile application.

How to access profile configuration

Access from Expo Builder

  1. Sign in to Zoom Events.
  2. Access the Expo tab from the event that has the sponsors/exhibitor you want to configure.
  3. On the expo floor, access the Expo Builder tools.
  4. Under Expo Builder, click the Booths tab.
  5. To the right of the sponsor’s/exhibitor’s booth that you want to edit, click the vertical dots 3_dots.png, then click Edit Exhibitor/Sponsor Profile.

Access from the expo floor

  1. Sign in to Zoom Events.
  2. Access the Expo tab from the event that has the sponsors/exhibitors you want to configure.
  3. On the expo floor, right-click a sponsor’s/exhibitor’s booth that you want to configure.
    A context (right-click) menu of actions will appear.
  4. From the context menu, click Edit Exhibitor/Sponsor Profile.

How to configure sponsor or exhibitor profiles

Attendees will be able to learn about booths by reading exhibitor or sponsor profile cards. These cards will be accessible from the sponsor page, expo floor, and in the expo booth.

Configure sponsor profile

Note: You must edit sponsor details in the Sponsors tab of your event.

  1. Access the sponsor profile configuration option and click Edit Sponsor Profile.
    The Sponsor Profile panel and its preview will appear.
    Note: When you access the sponsor/exhibitor profiles, you can preview your changes on the right side of the page.
  2. Under Sponsor Profile, click the Details tab.
  3. In the Details tab, enter the following profile information:
    Note: You must edit sponsor details (Sponsor Logo, Name, Sponsor Description) in the Sponsors tab of your event.
    • Links & Social Media: Enter the links for the sponsor’s Website, LinkedIn, Twitter, Instagram, YouTube, and Facebook.
    • Privacy Policy: Provide your privacy policy URL so you may receive contact information from attendees.
  4. (Optional) Under Sponsor Profile, click the Representatives tab.
    You can view the Sponsor Email and Booth Representatives. You must edit these details in the Sponsors tab of your event.
  5. Click Save.

Configure exhibitor profile

  1. Access the exhibitor profile configuration option and click Edit Exhibitor Profile.
    The Exhibitor Profile panel and its preview will appear.
    Note: When you access the sponsor/exhibitor profiles, you can preview your changes on the right side of the page.
  2. Under Exhibitor Profile, click the Details tab.
  3. In the Details tab, enter or configure the following profile information:
    • Image/Logo: Upload only a file in JPG/JPEG/PNG format, up to 2MB.
    • Name: Enter the exhibitor’s name.
    • Description: Enter a description about the exhibitor.
    • Enable Booth Chat: Click the Enable Booth Chat toggle to enable or disable it. When enabled, this will allow the exhibitor to chat with attendees in their booth.
      Note: Attendees must have Zoom Chat enabled for them by their account admin to view and participate in the booth chat.
    • Links & Social Media: Enter the links for the exhibitor’s Website, LinkedIn, Twitter, Instagram, YouTube, and Facebook.
    • Privacy Policy: Provide your privacy policy URL so you may receive contact information from attendees.
  4. (Optional) Under Exhibitor Profile, click the Representatives tab.
    You can view and edit the Booth Contact information and add Booth Representatives.
  5. Click Save.

Add booth representatives

  1. Access the exhibitor profile configuration and click the Representatives tab.
  2. Under Booth Representatives, click + Add Booth Representative.
    An Add Representative pop-up window will appear.
  3. In the pop-up window, enter or upload the following booth representative information:
    • Booth Representative Photo: Upload a file in JPG/JPEG/PNG format up to 2MB. A square image (160 x160px) is recommended.
    • Booth Representative’s Name: Enter the booth representative’s name. This is the primary contact who can enter the lobby, expo, and booth early, and start booth space meetings to engage with attendees.
    • Booth Representative’s Email: Enter the booth representative’s email address. An invitation with a Representative ticket to this conference will be sent to this email.
    • (Optional) Title or Position: Enter the representative’s title or position.
  4. Click Save.

The booth representative will appear under Booth Representatives in the Representatives tab.

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