Mentioning users in Zoom Team Chat

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When participating in a group conversation in Team Chat, you may need to mention a user in the thread directly by tagging them. This can alert the mentioned user to action items, questions, or that their expertise may be useful in the conversation. When mentioning a user in a group chat or channel, that user must already be a member of that group or channel before you can mention them. Mentions are not possible in 1:1 chats.

Mentioned users will see the @me tag next to chat groups or channels where they were mentioned to better direct their attention.

You can also enter @all to mention all users in a channel or group chat. Use this sparingly, as it will notify all users in a channel or group chat.

Channel admins can also create custom mention groups, which mentions all associated members at once. 

This article covers:

Prerequisites for tagging users in Zoom Team Chat

How to mention users in chat

You can mention users in a chat message to notify them of your message. This is useful to notify a specific person when messaging a group chat or channel.

  1. Sign in to the Zoom desktop client.
  2. Click the Team Chat tab .
  3. In the chat list, click a group chat or channel.
  4. Enter the @ symbol followed by the person’s display name to search through users.
    Zoom will display users and mention groups in a drop-down menu.
  5. Click the name of the person you want to mention. 
    Tip: Press Backspace on your keyboard to remove the person’s last name from the mention. The mention will still notify the user.
  6. Enter your message, then press the Enter key to send it.

Learn more about slash commands.

  1. Sign in to the Zoom PWA.
  2. Click the Team Chat tab .
  3. In the chat list, click a group chat or channel.
  4. Enter the @ symbol followed by the person’s display name to search through users.
    Zoom will display users in a drop-down menu.
  5. Click the name of the person you want to mention.
  6. Enter your message, then press the Enter key to send it.

Learn more about other chat commands.

  1. Sign in to the Zoom mobile app.
  2. Tap the Team Chat tab .
  3. Tap a group chat or channel in the chat list.
  4. Enter the @ symbol followed by the person’s display name to search through users.
    Zoom will display users and mention groups in a drop-down menu.
  5. Tap to select the name of the person you want to mention.
    Tip: Press Backspace on your keyboard to remove the person’s last name from the mention. The mention will still notify the user.
  6. Enter your message, and then tap the send button .

How to view your mentions by other users

You can get an overview of all messages that you were @ mentioned in. This gives you a broader view of messages you were mentioned in, even showing which of those messages are still unread by you.

  1. Sign in to the Zoom desktop client.
  2. Click the Team Chat tab .
  3. At the top of the left-side chat panel, click  Mentions.
    Your @ mentions will be listed from newest to oldest, with red indicators for unread messages.
  4. Hover your cursor over a message and click Jump to move to the original posted location of the message to react and/or respond directly.

When viewing a chat group or channel with a message you were mentioned in, the message you were mentioned in will be temporarily highlighted.

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