Adding business information

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Certain countries require hosts to provide information about their business for tax compliance validation and booking purposes. As an account admin, hub owner, or a host who is also the account admin and/or hub owner, you can add information about your business to the corporate account and the hub account.

This article covers:

Prerequisites for using the Basic Information tab in the event creation flow

  • Zoom desktop client for Windows, or macOS: Global minimum version or higher
  • Zoom mobile app for Android or iOS: Global minimum version or higher
  • Pro, Business, Enterprise, or Education account
  • Zoom Events license
  • Account owner, account admin, or hub owner

How to manage corporate-level account information

Adding business information to the corporate account

Account owner and account admins can add and edit the business information listed to their account.

To enter the information about the business listed to the corporate account for the first time:

  1. As a hub owner, sign in to Zoom Events.
  2. In the navigation panel to the left, under Organization, click Business Info.
  3. Click Get Started; a window will open to add the business information to:
    1. Business Name: Enter the name of the business.
    2. Is your business registered?
      • Check Yes if your business is registered.
      • Check No if your business is not registered.
    3. Customer Support Phone Number: Enter the number to your business' customer support.
    4. Sold-to Address: Check Same as billing address if the sold-to address is the same as the billing address listed to the account.
    5. Address: Enter the address of the business.
    6. (Optional) Apt/Suite: Enter the apartment or suite number of the business.
    7. City/Town: Enter the city or town the business is located in.
    8. State/Province: Enter the state or province the business is located in.
    9. Zip/Postal: Enter the zip or postal code of the business.
    10. Country/Region: Click the drop-down menu, then select the country or region the business is located in.
    11. (Optional) Check Opt in to display above information to registrants.
    12. Click Save.

Editing business information listed to the corporate account

  1. As a hub owner, sign in to Zoom Events.
  2. In the navigation panel to the left, click the hub drop-down menu; select the hub you want to add the information about the business to.
  3. To the right of Business Info, click Edit.
  4. Edit the fields that need to be updated.
  5. Click Save.

How to manage hub-level account information

Hub owners can add and edit the business information listed to their hub.

Adding business information to the hub account

To enter the information about the business listed to a hub for the first time:

  1. As a hub owner, sign in to Zoom Events.
  2. In the navigation panel to the left, click the hub drop-down menu; select the hub you want to add the information about the business to.
  3. Click Business Info.
  4. Click Get Started; a window will open to add the business information to:
    1. Business Name: Enter the name of the business.
    2. Is your business registered?
      • Check Yes if your business is registered.
      • Check No if your business is not registered.
    3. Customer Support Phone Number: Enter the number to your business' customer support.
    4. Sold-to Address: Check Same as billing address if the sold-to address is the same as the billing address listed to the hub.
    5. Address: Enter the address of the business.
    6. (Optional) Apt/Suite: Enter the apartment or suite number of the business.
    7. City/Town: Enter the city or town the business is located in.
    8. State/Province: Enter the state or province the business is located in.
    9. Zip/Postal: Enter the zip or postal code of the business.
    10. Country/Region: Click the drop-down menu, then select the country or region the business is located in.
    11. (Optional) Check Opt in to display above information to registrants.
    12. Click Save.

Editing business information listed to the hub account

  1. As a hub owner, sign in to Zoom Events.
  2. In the navigation panel to the left, click the hub drop-down menu; select the hub you want to add the information about the business to.
  3. To the right of Business Info, click Edit.
  4. Edit the fields that need to be updated.
  5. Click Save.

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