Configuring the Zoom Mail Client

Connect your Google account with the Zoom Mail Client

1. Sign in to the Zoom desktop client.
2. Click the Mail  tab.
   If you have never configured your Zoom account for email or calendar access, you will be prompted to do so.
3. Click Connect Google Account to allow access to your Google account.
   Your Zoom Profile page will open in your default browser and open your Calendar and Contacts Integration permissions.
4. Change the permissions for the service, ensuring to include both Read and Write permissions for Mail.
   You can also authorize Zoom read and write permissions for your calendar, which allows you to access your calendar through the Zoom Calendar Client.
5. Select Google as the service you want to connect with.
6. Click Next.
   You will be directed to Google's sign-in page.
7. Sign in to your Google account and then click Allow to let Zoom access your email (and calendar if chosen).
   After allowing access, you will be redirected back to the Zoom Mail Client to view your emails.

Connect your Microsoft 365 (Exchange) account with the Zoom Mail Client

1. Sign in to the Zoom desktop client.
2. Click the Mail  tab.
   If you have never configured your Zoom account for email or calendar access, you will be prompted to do so.
3. Click Connect Office 365 Account to allow access to your Office 365 account.
   Your Zoom Profile page will open in your default browser and open your Calendar and Contacts Integration permissions.
4. Change the permissions for the service, ensuring to include both Read and Write permissions for Mail.
   You can also authorize Zoom read and write permissions for your calendar, which allows you to access your calendar through the Zoom Calendar Client.
5. Select Office 365 as the service you want to connect with.
6. Click Next.
   You will be directed to the Office 365 sign-in page.
7. Sign in to your Office 365 account.
8. Ensure the Authorize with OAuth 2.0 option is checked and then click Allow to let Zoom access your email (and calendar if chosen).
   After allowing access, you will be redirected back to the Zoom Mail Client to view your emails.

Connect your Zoom Mail Service account with the Zoom Mail Client

Connecting with the Zoom Mail and Calendar Services requires a Zoom One Pro or Standard Pro, Zoom One Business, or Zoom One Enterprise account and these services to be enabled for use by an admin.

1. Sign in to the Zoom desktop client.
2. Click the Mail  tab.
   If you have never configured your Zoom account for email or calendar access, you will be prompted to do so.
3. If it's the first time, click Get Started.
   You will be prompted with the mail service options.
4. Click the Connect Zoom Mail.
   Note: You must be a Licensed user to create a Zoom Mail Service account.
   Your personal encryption key will be provided for you to copy for your own records. This is necessary to recover your encrypted emails if you lose this device.
5. Click Next to continue.
6. Enter your desired Zoom Mail Service email address and click Create Account.
   If the provided email address is already taken or not allowed, you will be prompted to try a different email address.
   If accepted, your new Zoom Mail inbox will be loaded.