Getting Started

Desktop

• ★ Getting Started on Windows and Mac
• Quick start guide for new users
• Starting the Zoom Desktop Client
• How to Use Zoom’s Desktop App (v 4.3)
• System Requirements for PC, Mac, and Linux
• Getting Started On Chrome OS

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Mobile

• Using Android Fingerprint Authentication
• Using Siri with Zoom
• System Requirements for iOS, iPadOS, and Android
• Getting Started with iOS
• Getting Started with Android
• Getting Started with BlackBerry

Training

• ★ Live Training Webinars
• ★ Zoom Video Tutorials
• Watch Recorded Training Sessions
• Meeting and Webinar Best Practices and Resources
• Zoom Online Event Consulting Services

Frequently Asked Questions

• ★ Frequently Asked Questions
• ★ Zoom Video Communications Technical Support
• April 2020: Setting updates for free accounts and single Pro users
• March 2020: Update to sharing settings for Education accounts
• K-12 School Time Limit Removal Request FAQ
• Zoom’s Commitment to User Support & Business Continuity During the Coronavirus Outbreak

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Release Notes

• ★ Zoom Cloud Service Status
• New Updates for Zoom Room Appliances
• New Updates for Windows
• New Updates for macOS
• New Updates for iOS
• New Updates for Android

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Installation

• VDI Versions and Backwards Compatibility
• Group Policy Options for the Windows Desktop Client and Zoom Rooms
• Where Do I Download The Latest Version?
• Installing or updating Zoom on Linux
• Viewing the Zoom version number
• Mass Installation and Configuration for Windows

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Troubleshooting

• ★ Not Able to Receive Email Messages from Zoom
• ★ My Video/Camera Isn't Working
• ★ Using the Zoom Client and Zoom Rooms with macOS
• ★ My Audio is Not Working on iOS or Android
• ★ Video Not Working on Lenovo Devices
• Send a Problem Report from the Desktop Client

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