Help Center
Account & Billing
My Account
- Adding and sharing your pronouns
- Receiving email notifications
- Resetting your Zoom password
- Changing your meeting, recording, and audio conferencing settings
- My Meetings
- Account profile
Subscriptions
- Zoom billing support
- Understanding your invoice
- Getting started with billing management
- Plan Types
- Zoom user types & roles
- Monthly vs Annual Plan
Network and Firewall
- VPN Split Tunneling Recommendations
- Network firewall or proxy server settings for Zoom
- Wireless (WiFi) Connection Issues
- Network Firewall Settings for CRC
- Using QoS DSCP Marking
- How much bandwidth do I need when using 3G, 4G/LTE, or 5G
Frequently Asked Questions
- Frequently asked questions about India's e-mandate directive
- Hardware as a Service (HaaS) returns and replacements
- Active App Notifier
- Validating a digital signature
- Canceling your subscription
- How Do I Update My Billing Contact?
Admin Management
- Frequently asked questions about external authentication for K-12 schools
- Enabling or disabling Display meetings scheduled for others
- Enabling or disabling Children's Education Status setting
- Getting started with the Children's Education Status setting
- Advanced Associated Domain configurations
- Exporting a list of managed devices
Payment Methods
- Cancelling a Zoom subscription on Google Play
- Error codes for billing
- Updating your credit card
- Payment Methods
- Does Zoom Accept PayPal?
- Auto Pay vs. Manual Pay
Tax
- Barbados VAT
- Bahamas VAT
- Federal & State Universal Service Fund (USF) FAQ
- FAQ - VAT implications of changing Sold To location
- India GST - ZVC India - billing currency is INR
- Tax exemption
Reporting
- Datacenter abbreviation list
- Getting started with Zoom reporting
- Getting started using the Zoom Dashboard
- Dashboard for meetings and webinars
- Using Operation Logs
- Generating reports for registration and polling
Security
- Assigning users to receive security and Trust and Safety communications from Zoom
- Submitting an appeal request for account deactivation
- Understanding Zoom in-product privacy alerts
- Resolving Untrusted Server Certificate issues
- Setting up and using two-factor authentication (2FA)
- Changing account security settings
Virtual Desktop Infrastructure (VDI)
- Configuring the Zoom VDI Linux plugin with ZoomMedia.ini
- Getting started with VDI
- VDI client features comparison
- Outlook IM integration common problems
- VDI client registry settings
- Updating Virtual Desktop Infrastructure (VDI)
