Help Center
Account & Billing
My Account
- Adding and sharing your pronouns
- Receiving email notifications
- Resetting your Zoom password
- Changing your meeting settings
- My Meetings
- Account profile
Subscriptions
- Zoom billing support
- Understanding your invoice
- Getting started with billing management
- Plan Types
- Zoom user types & roles
- Monthly vs Annual Plan
Network and Firewall
- VPN Split Tunneling Recommendations
- Zoom network firewall or proxy server settings
- Wireless (WiFi) Connection Issues
- Network Firewall Settings for CRC
- Using QoS DSCP Marking
- Bandwidth need when using 3G, 4G/LTE, or 5G
Frequently Asked Questions
- Frequently asked questions about the new Zoom payment address for check payments
- Frequently asked questions about India's e-mandate directive
- Hardware as a Service (HaaS) returns and replacements
- Active App Notifier
- Validating a digital signature
- Canceling your subscription
Admin Management
- Configuring Zoom Device Management network profile
- Changing group settings for managed Zoom Clients
- Fixing an incorrectly displayed user license
- Frequently asked questions about external authentication for K-12 schools
- Enabling or disabling Display meetings scheduled for others
- Enabling or disabling Children's Education Status setting
Payment Methods
- Viewing/paying outstanding balance in Zoom account
- Cancelling a Zoom subscription on Google Play
- Does Zoom accept Apple Pay
- Error codes for billing
- Updating your credit card
- Zoom payment methods
Tax
- Nigeria VAT
- Barbados VAT
- Bahamas VAT
- Federal & State Universal Service Fund (USF) FAQ
- FAQ - VAT implications of changing Sold To location
- India GST - ZVC India - billing currency is INR
Reporting
- Datacenter abbreviation list
- Getting started with Zoom reporting
- Getting started using the Zoom Dashboard
- Dashboard for meetings and webinars
- Using Operation Logs
- Meeting registration and polling reports
Security
- Reporting a compromised account
- Assigning users to receive security emails from Zoom
- Requesting an appeal on account deactivation
- Understanding Zoom privacy alerts
- Zoom Untrusted Server Certificate issues
- Managing two-factor authentication (2FA)
Virtual Desktop Infrastructure (VDI)
- Configuring the Citrix virtual channel allow list policy for Zoom
- Managing the user experience for incompatible VDI plugins
- Configuring the Zoom VDI Linux plugin with ZoomMedia.ini
- Getting started with VDI
- VDI client features comparison
- Outlook IM integration common problems
