Account & Admin

My Account

• Account-Level Calendar and Contacts Integration for Office 365
• Forgot My Password
• How Do I Change the Email on My Account?
• Using your host key
• How To Link Accounts
• How to Unassociate a Member Account and Convert to an Individual Account

See all 21 articles

Subscriptions

• ★ Renamed user types - January 2020
• How Do I Subscribe?
• How Do I Upgrade My Existing Plan?
• Plan Types
• Account Types
• Monthly vs. Annual Plan

See all 10 articles

Network and Firewall

• Network Firewall or Proxy Server Settings for Zoom
• Wireless (WiFi) Connection Issues
• Network Firewall Settings for CRC
• QoS DSCP Marking
• How much bandwidth do I need when using 3G or 4G/LTE
• Configuring McAfee Desktop Firewall

Frequently Asked Questions

• GST Tax
• Account Setting Update: Password Default for Meeting and Webinar
• Frequently Asked Questions (FAQs) about Avalara Tax
• How Do I Cancel My Subscription?
• Where Do I Find My Invoice History?
• How Do I Update My Billing Contact?

See all 13 articles

Admin Management

• Account Consolidation with Managed Domain
• Using MDM to Configure Zoom on Android
• Adding Existing Licensed Users to a Business Account
• Assigning a License
• Change a User's Password
• Update Audio Conference Dial-in Countries

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Payment Methods

• How Do I Update My Credit Card?
• Does Zoom Accept Check/Bank Transfer Payment?
• Does Zoom Accept PayPal?
• Auto Pay vs. Manual Pay
• Does Zoom Accept Purchase Orders?
• W-9 & Wire Transfer Instructions

Reporting

• Using Operation Logs
• Getting started with reports
• Generating Meeting Reports for Registration and Polling
• Dashboard
• Cloud Recording report
• Premium Audio Reports

Security

• Setting up and using two-factor authentication
• Security: 2019-11 Zoom Connector for Cisco, Poly, and Lifesize
• Advanced security settings
• Predicting Zoom Meeting IDs
• Zoom Disabling TLS 1.0 and 1.1
• Official Statement: EU GDPR Compliance

See all 19 articles