Help Center
Account & Admin
My Account
- Receiving email notifications
- Resetting your Zoom password
- Changing your meeting, recording, and telephone settings
- My Meetings
- Account profile
- Customizing your profile
Subscriptions
- Getting started with billing management
- Upgrading to a paid account
- Upgrading an existing plan
- Plan Types
- Account types
- Monthly vs Annual Plan
Network and Firewall
- VPN Split Tunneling Recommendations
- Network firewall or proxy server settings for Zoom
- Wireless (WiFi) Connection Issues
- Network Firewall Settings for CRC
- Using QoS DSCP Marking
- How much bandwidth do I need when using 3G, 4G/LTE, or 5G
Frequently Asked Questions
- Active App Notifier
- Validating a digital signature
- Canceling your subscription
- How Do I Update My Billing Contact?
- Viewing your invoice history
- Deleting or terminating your account
Admin Management
- Meeting quality scores and network alerts on Dashboard
- Requiring users to update the desktop client or mobile app
- Self Escalating support tickets
- Requiring users to always use Virtual Background
- Auto-login for Office 365 add-in
- Allowing users to contact Zoom Support via Chat
Payment Methods
- Error codes for billing
- Updating your credit card
- Does Zoom accept check/bank transfer payments?
- Does Zoom Accept PayPal?
- Auto Pay vs. Manual Pay
- Does Zoom Accept Purchase Orders?
Tax
- Federal Universal Service Fund frequently asked questions (FAQ)
- FAQ - VAT implications of changing Sold To location
- India GST - ZVC India - billing currency is INR
- US Sales Tax and USF
- Zoom United USF Taxes
- State telecom taxes
Reporting
- How do I obtain VDI plugin information using WMI?
- Datacenter abbreviation list
- Getting started with reports
- Getting started with Dashboard
- Dashboard for meetings and webinars
- Using Operation Logs
Security
- In-Product Privacy Notifications
- Setting up and using two-factor authentication (2FA)
- Changing account security settings
- Reporting abusive behavior
- Security White Paper
- Adding audio watermark
