Help Center
Zoom Phone
Administrative
- June 2021: Changes to Call Queue Manager feature
- Getting started with Zoom Phone (admin)
- Desktop Power User experience
- Encryption for Zoom Phone
- Zoom Phone certificate update
- Managing the main company number and caller ID name
Emergency calling
- Setting up emergency addresses and calling
- Setting up nomadic emergency services
- Using the nomadic emergency services dashboard
User
- Getting started with Zoom Phone (users)
- Making and receiving calls
- Using SMS
- Frequently asked questions about SMS
- Enabling location permission and managing addresses for emergency calling
- Switching between and merging a phone call and meeting
Hardware
- Getting started guide for provisioning desk phones
- Quick start guide for Polycom VVX series phones
- Quick start guide for Yealink T4 and T5 series phones
- Managing phones and devices
- Configuring desk phone provision templates
- Configuring the interface language for Polycom and Yealink devices
Number Ordering and Porting
- Requesting phone numbers
- Common issues and questions for porting
- Requesting a number port for US, Canada, or Puerto Rico
- Requesting a project port (more than 100 numbers) for US, Canada, or Puerto Rico
- Requesting a toll-free number port for US and Canada
- Requesting a number port (APAC)
