Getting Started with


This quick guide helps Zoom Phone users quickly make a phone call, send SMS, check voicemails, and change their voicemail greetings.

How to make a call

How to transfer a call

How to change a call to a meeting

How to send and receive an SMS

How to check your voicemail

How to change your voicemail greeting

If you don’t have IT personnel and want to quickly get started, use this guide to set up your Zoom Phone system after you have acquired licenses. These steps must be completed by the account owner or admin.

How to set up your Zoom Phone system

How to get a new phone number

How to make a test phone call

How to assign phone licenses to users

How to transfer an existing phone number

Do more with Zoom Phone

After the initial Zoom Phone setup, visit our product support page for more information about using the Zoom Phone system and instructions for implementing additional features.

Additional Resources

Learning Center

Join us for free on-demand courses, live training, and short videos so you can Zoom like a pro.

Start Learning


Find solutions, ask questions and collaborate with other phone system users in the Phone Community.

Start collaborating