Submit a request

Hello! Need more help?

Sign in to your Zoom account to understand what support options are available to you. Only certain Zoom accounts and user types can submit tickets.

Sign in

Unable to access your account? Troubleshoot login issues.

Low- How to, feedback or request for features; Normal- Billing, technical or quality issues; High- Service is degraded or feature is unavailable, some workarounds; Urgent- Service is down or feature is unavailable, no workarounds. Please see for known service impacting events.

Select your country to view your support phone number.

Please enter the details of your request. Please include the meeting ID, date and time of occurrence when reporting an issue related to a meeting. Please do not include sensitive personal data.

The ID of the sub-account experiencing the issue. This can be found from:

Used to enter your organization's internal ticket ID

Add file or drop files here

    Recommended Solutions

    Recommended solutions will display as you fill out the form. Please review these solutions prior to submittal.