Knowledge Base Management

Admins are able to connect Zoom Virtual Agent to their knowledge base for effective knowledge base management. Learn more about coaching the machine learning model, how to manage solution extraction, and configuring recrawling schedules so you’re always providing accurate answers and new knowledge to consumers.

Additional Resources

Zoom Community

A place to find solutions, ask questions and collaborate with other Zoom users.

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Learning Center

Join us for free on-demand courses, live training, and short videos so you can Zoom like a pro.

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