Elevate your meetings with AI-powered assistance, making every interaction smarter, more engaging, and efficient – try Zoom AI Companion today!
Zoom Virtual Agent Support
Deliver intelligent support with an AI chatbot, Zoom Virtual Agent, that provides personalized help to your customers to enhance your team’s productivity. Get help with features, functionalities and reports for Zoom Virtual Agent with our help guides and support resources.
Getting Started with Zoom Virtual Agent
Intent Management
- Coaching intent queries
- Using entities
- Managing entities
- Training and publishing Zoom Virtual Agent domains
- Managing Zoom Virtual Agent domains
Bot Flow Editor
- Testing your chatbot
- Understanding bot flow logic
- Customizing the Script widget for Zoom Virtual Agent
- Customizing the Set Variables widget for Zoom Virtual Agent
- Customizing the Condition widget for Zoom Virtual Agent
Campaign Management for Zoom Virtual Agent
Knowledge Base Management
- Managing a knowledge base
- Creating a knowledge base through web sync
- Creating a manual knowledge base
- Creating a knowledge base through CRM API connection
- Coaching knowledge bases
Account Settings for Zoom Virtual Agent
- Changing Zoom Virtual Agent account settings
- Managing support channels
- Managing the Zoom Virtual Agent asset library
- Managing custom and system variables for Zoom Virtual Agent
- Enabling Zoom Virtual Agent access
Virtual Agent Integration
- Enabling Zoom Virtual Agent Amazon Connect integration
- Enabling Zoom Virtual Agent Atlassian integration
- Setting up Zoom Virtual Agent Ticket by Email integration
- Enabling Zoom Virtual Agent Ticket by Email integration
- Setting up Zoom Virtual Agent Zendesk integration
Getting Started with Zoom Virtual Agent
Intent Management
Bot Flow Editor
Campaign Management for Zoom Virtual Agent
Knowledge Base Management
Account Settings for Zoom Virtual Agent
Virtual Agent Integration
Additional Resources
Zoom Community
A place to find solutions, ask questions and collaborate with other Zoom users.
Start collaboratingLearning Center
Join us for free on-demand courses, live training, and short videos so you can Zoom like a pro.
Start Learning