Help Center
Troubleshooting
- MacOS Big Sur black screen when screen sharing
- Not able to receive emails from Zoom
- Sending a problem report and client logs
- My audio is not working on iOS or Android
- Troubleshooting Zoom video crashes
- Using the Zoom client and Zoom Rooms with macOS
- Troubleshooting log for Windows
- Troubleshooting log for macOS
- Windows Outlook Plugin troubleshooting log
- Troubleshooting log for Outlook Plugin on macOS
- Troubleshooting log for Linux
- Video not working on Lenovo devices
- Allowing camera and mic access in Kaspersky
- Generating a dump file on Windows
- Collecting Windows MSINFO
- Finding crash logs on macOS
- Finding install logs for macOS
- Creating a Spindump file on macOS
