Administrative

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• Getting started with Zoom Phone (admin)
• Encryption for Zoom Phone
• Managing the main company number and caller ID name
• Managing phone users
• Sharing a voicemail inbox
• Accessing and sharing call recordings
• Reserved extension numbers
• Managing phone numbers
• Managing common area phones
• Changing account-level settings
• Changing Zoom Phone policy settings
• Managing multiple sites
• Managing auto receptionists
• Creating an interactive voice response (IVR) system and dial-by-name directory
• Managing call queues
• Setting up emergency addresses and calling
• Using the audio library to select, record, or upload custom audio
• Viewing and identifying call logs
• Managing the blocked list
• Managing Conference Rooms Added to Zoom Phone
• Setting up shared line groups
• Comparison of call routing methods
• Viewing the call quality dashboard and usage reports
• Creating a shared contacts directory
• Setting up contact center integration
• Roles for Zoom Phone
• Zoom Phone Warning Labels