Help Center
Administrative
- Getting started with Zoom Phone (admin)
- Encryption for Zoom Phone
- Managing the main company number and caller ID name
- Managing phone users
- Changing phone user settings
- Sharing and controlling access to a voicemail inbox
- Accessing and sharing call recordings
- Reserved extension numbers
- Managing phone numbers
- Managing common area phones
- Changing account-level settings
- Changing Zoom Phone policy settings
- Managing multiple sites
- Managing auto receptionists
- Creating an interactive voice response (IVR) system
- Creating a dial-by-name directory
- Managing call queues
- Setting up emergency addresses and calling
- Setting up nomadic emergency service
- Using the audio library to change custom and default audio
- Viewing and identifying logs
- Managing the blocked list
- Managing conference rooms added to Zoom Phone
- Setting up shared line groups
- Comparison of call routing methods
- Viewing the call quality dashboard and usage reports
- Creating a shared directory of external contacts
- Setting up contact center integration
- Using Zoom Phone role management
- Zoom Phone Warning Labels
