Help Center
User
- Getting started with Zoom Phone (users)
- Making and receiving calls
- Using SMS
- Frequently asked questions about SMS
- Enabling location permission and managing addresses for emergency calling
- Switching between and merging a phone call and meeting
- Using in-call controls
- Inbound call notifications
- Using call flip
- Viewing phone contacts in the Zoom mobile app
- Transferring calls
- Using call park
- Elevating or inviting a phone call to a Zoom meeting
- Handing off a phone call to a Zoom Room
- Using click-to-dial and highlight-to-call
- Using the audio library to customize greetings and hold music
- Managing voicemail messages
- Viewing call history and recordings
- Switching a call to your phone carrier
- Changing phone settings (web portal)
- Changing phone settings (desktop client or mobile app)
- Setting up speed dial and busy lamp field (BLF)
- Frequently asked questions about caller ID
- Testing computer or device audio for Zoom Phone
- Setting up call delegation
- Using call delegation (desktop client or mobile app)
- Using shared line groups (desktop client or mobile app)
- Zoom Phone features comparison
- Error codes for Zoom Phone
- Using call monitoring (listen, whisper, barge, take over)
