Zoom 致力于在当前疫情期间为您全天候提供最卓越的全球支持体验。 作为我们持续承诺的一部分,请查看我们最新的支持指南

Zoom 的网络防火墙或代理服务器设置 关注

概述

如果您的应用持续处于“正在连接”模式,或者由于“网络错误,请重试”或“无法连接到我们的服务器,请检查您的网络连接,然后重试”问题而超时,这可能与您的网络连接、网络防火墙设置或网页安全网关设置有关。

注意:打开浏览器检查网络连接,确保您可以访问 https://zoom.us

本文涵盖以下主题:

Zoom 防火墙规则

要配置网络防火墙,请参见下表。应将以下规则应用于出站数据。当客户端建立连接时,Zoom 将与接收的目标端口进行通信。防火墙应配置为允许以下返回连接。

协议 端口 目的地
TCP 80、443 所有 Zoom Client *.zoom.us
TCP 443、8801、8802 所有 Zoom Client

IPv4:

3.7.35.0/25
3.21.137.128/25
3.22.11.0/24
3.23.93.0/24
3.25.41.128/25
3.25.42.0/25
3.25.49.0/24
3.80.20.128/25
3.96.19.0/24
3.101.32.128/25
3.101.52.0/25
3.104.34.128/25
3.120.121.0/25
3.127.194.128/25
3.208.72.0/25
3.211.241.0/25
3.235.69.0/25
3.235.82.0/23
3.235.71.128/25
3.235.72.128/25
3.235.73.0/25
3.235.96.0/23
4.34.125.128/25
4.35.64.128/25
8.5.128.0/23
13.52.6.128/25
13.52.146.0/25
18.157.88.0/24
18.205.93.128/25
50.239.202.0/23
50.239.204.0/24
52.61.100.128/25
52.81.151.128/25
52.81.215.0/24
52.202.62.192/26
52.215.168.0/25
64.125.62.0/24
64.211.144.0/24
65.39.152.0/24
69.174.57.0/24
69.174.108.0/22
99.79.20.0/25
101.36.167.0/24
103.122.166.0/23
111.33.115.0/25
111.33.181.0/25
115.110.154.192/26  
115.114.56.192/26
115.114.115.0/26 
115.114.131.0/26
120.29.148.0/24
129.151.0.0/19
129.151.40.0/22
129.151.48.0/20
129.159.0.0/20
129.159.160.0/19
129.159.208.0/20
130.61.164.0/22
134.224.0.0/16
140.238.128.0/24
140.238.232.0/22
144.195.0.0/16
147.124.96.0/19
149.137.0.0/17
152.67.20.0/24
152.67.118.0/24
152.67.168.0/22
152.67.180.0/24
152.67.184.0/22
152.67.240.0/21
158.101.64.0/24
158.101.184.0/22
160.1.56.128/25
161.189.199.0/25
161.199.136.0/22
162.12.232.0/22
162.255.36.0/22
165.254.88.0/23
168.138.16.0/22
168.138.48.0/24
168.138.56.0/21
168.138.72.0/24
168.138.74.0/25
168.138.80.0/21
168.138.96.0/22
168.138.116.0/22
168.138.244.0/24
170.114.0.0/16
173.231.80.0/20
192.204.12.0/22
193.122.16.0/20
193.122.32.0/20
193.122.208.0/20
193.122.224.0/20
193.122.240.0/20
193.123.0.0/19
193.123.40.0/21
193.123.128.0/19
193.123.168.0/21
193.123.192.0/19
198.251.128.0/17
202.177.207.128/27
204.80.104.0/21
204.141.28.0/22
207.226.132.0/24
209.9.211.0/24
209.9.215.0/24
213.19.144.0/24
213.19.153.0/24
213.244.140.0/24
221.122.88.64/27
221.122.88.128/25
221.122.89.128/25
221.123.139.192/27


IPv6:
2620:123:2000::/40

UDP

3478、3479、8801 - 8810

所有 Zoom Client

IPv4:

3.7.35.0/25
3.21.137.128/25
3.22.11.0/24
3.23.93.0/24
3.25.41.128/25
3.25.42.0/25
3.25.49.0/24
3.80.20.128/25
3.96.19.0/24
3.101.32.128/25
3.101.52.0/25
3.104.34.128/25
3.120.121.0/25
3.127.194.128/25
3.208.72.0/25
3.211.241.0/25
3.235.69.0/25
3.235.82.0/23
3.235.71.128/25
3.235.72.128/25
3.235.73.0/25
3.235.96.0/23
4.34.125.128/25
4.35.64.128/25
8.5.128.0/23
13.52.6.128/25
13.52.146.0/25
18.157.88.0/24
18.205.93.128/25
50.239.202.0/23
50.239.204.0/24
52.61.100.128/25
52.81.151.128/25
52.81.215.0/24
52.202.62.192/26
52.215.168.0/25
64.125.62.0/24
64.211.144.0/24
65.39.152.0/24
69.174.57.0/24
69.174.108.0/22
99.79.20.0/25
101.36.167.0/24
103.122.166.0/23
111.33.115.0/25
111.33.181.0/25
115.110.154.192/26  
115.114.56.192/26
115.114.115.0/26 
115.114.131.0/26
120.29.148.0/24
129.151.0.0/19
129.151.40.0/22
129.151.48.0/20
129.159.0.0/20
129.159.160.0/19
129.159.208.0/20
130.61.164.0/22
134.224.0.0/16
140.238.128.0/24
140.238.232.0/22
144.195.0.0/16
147.124.96.0/19
149.137.0.0/17
152.67.20.0/24
152.67.118.0/24
152.67.168.0/22
152.67.180.0/24
152.67.184.0/22
152.67.240.0/21
158.101.64.0/24
158.101.184.0/22
160.1.56.128/25
161.189.199.0/25
161.199.136.0/22
162.12.232.0/22
162.255.36.0/22
165.254.88.0/23
168.138.16.0/22
168.138.48.0/24
168.138.56.0/21
168.138.72.0/24
168.138.74.0/25
168.138.80.0/21
168.138.96.0/22
168.138.116.0/22
168.138.244.0/24
170.114.0.0/16
173.231.80.0/20
192.204.12.0/22
193.122.16.0/20
193.122.32.0/20
193.122.208.0/20
193.122.224.0/20
193.122.240.0/20
193.123.0.0/19
193.123.40.0/21
193.123.128.0/19
193.123.168.0/21
193.123.192.0/19
198.251.128.0/17
202.177.207.128/27
204.80.104.0/21
204.141.28.0/22
207.226.132.0/24
209.9.211.0/24
209.9.215.0/24
213.19.144.0/24
213.19.153.0/24
213.244.140.0/24
221.122.88.64/27
221.122.88.128/25
221.122.89.128/25
221.123.139.192/27


IPv6:
2620:123:2000::/40

Zoom Phone 的防火墙规则

注意

  • 出站端口 390 必须打开,才能在桌面电话上进行公司通讯录搜索
  • 要查看零接触配置的防火墙规则,请参阅 PolyYealink 支持网站。
协议 端口 目的地
TCP 5091 所有 Zoom Client

8.5.128.0/24
64.211.144.0/24
65.39.152.0/24
69.174.57.0/24
103.122.166.0/23
120.29.148.0/24
147.124.96.0/19
149.137.0.0/17
162.12.232.0/22
173.231.92.0/24
173.231.94.0/24
192.204.12.0/22
209.9.215.0/24
213.19.144.0/24
213.19.153.0/24
213.244.140.0/24

TCP 390(参见注释 所有 Zoom Client

3.21.137.128/25
3.235.96.0/23

UDP 20000-64000 所有 Zoom Client

64.211.144.0/24
65.39.152.0/24
69.174.57.0/24
103.122.166.0/23
147.124.96.0/19
149.137.0.0/17
162.12.232.0/22
173.231.92.0/24
173.231.94.0/24
207.226.132.0/24
209.9.211.0/24
213.19.144.0/24
213.244.140.0/24

Zoom 网站的防火墙规则

协议 端口 目的地
TCP 80、443 所有 Zoom Client
用户网络浏览器
*.zoom.us
*.cloudfront.net

证书验证的防火墙规则

对于证书验证,Zoom Client 5.5.0 或更高版本要求将以下 URL 加入白名单。

协议 端口

目的地

HTTP 80 Zoom Client crl3.digicert.com
crl4.digicert.com
ocsp.digicert.com
certificates.godaddy.com
crl.godaddy.com
ocsp.godaddy.com
certificates.starfieldtech.com
crl.starfieldtech.com
ocsp.starfieldtech.com

Zoom CDN

Zoom CDN 用于优化 Zoom 网站中录制内容和其他资产的交付。这些 IP 范围为 Zoom 专有,不能用于会议内体验。 

协议 端口

目的地

HTTPS 443 用户网络浏览器 13.32.10.243
13.32.101.253
13.32.105.249
13.32.111.247
13.32.121.254
13.32.122.250
13.32.128.251
13.32.144.254
13.32.153.246
13.32.161.246
13.32.168.251
13.32.172.251
13.32.176.249
13.32.182.246
13.32.187.254
13.32.192.240
13.32.195.252
13.32.2.254
13.32.202.248
13.32.204.244
13.32.212.241
13.32.214.243
13.32.216.250
13.32.22.241
13.32.220.241
13.32.224.249
13.32.229.241
13.32.24.249
13.32.247.242
13.32.26.253
13.32.36.253
13.32.37.248
13.32.42.249
13.32.53.243
13.32.56.242
13.32.60.240
13.32.66.254
13.32.68.245
13.32.75.243
13.32.76.252
13.32.79.253
13.32.83.243
13.32.85.247
13.32.87.250
13.32.91.244
13.33.10.252
13.33.106.243
13.33.119.252
13.33.123.250
13.33.124.244
13.33.130.251
13.33.131.246
13.33.136.254
13.33.147.242
13.33.151.244
13.33.166.244
13.33.167.241
13.33.171.251
13.33.172.250
13.33.175.245
13.33.178.244
13.33.182.247
13.33.187.248
13.33.202.245
13.33.209.248
13.33.215.242
13.33.221.246
13.33.223.252
13.33.224.249
13.33.228.248
13.33.235.245
13.33.248.252
13.33.25.242
13.33.255.248
13.33.27.246
13.33.28.251
13.33.29.253
13.33.30.250
13.33.36.251
13.33.42.248
13.33.5.247
13.33.51.252
13.33.52.247
13.33.62.243
13.33.70.249
13.33.82.253
13.33.84.243
13.33.85.248
13.33.89.247
13.33.90.250
13.33.99.241
13.35.1.253
13.35.106.251
13.35.11.254
13.35.110.245
13.35.112.241
13.35.122.246
13.35.128.249
13.35.13.254
13.35.137.246
13.35.144.248
13.35.150.244
13.35.159.247
13.35.160.253
13.35.162.252
13.35.169.242
13.35.170.243
13.35.177.242
13.35.18.241
13.35.185.246
13.35.186.244
13.35.19.248
13.35.194.252
13.35.201.245
13.35.206.243
13.35.209.254
13.35.221.253
13.35.230.253
13.35.238.241
13.35.239.244
13.35.242.254
13.35.243.247
13.35.31.249
13.35.34.253
13.35.48.253
13.35.49.247
13.35.52.242
13.35.60.252
13.35.68.244
13.35.69.244
13.35.79.243
13.35.83.252
13.35.85.245
13.35.89.244
13.35.95.252
13.35.97.249
13.224.0.253
13.224.110.245
13.224.111.242
13.224.115.244
13.224.127.243
13.224.128.253
13.224.13.253
13.224.130.254
13.224.135.244
13.224.14.253
13.224.143.244
13.224.147.243
13.224.151.249
13.224.161.248
13.224.162.252
13.224.165.251
13.224.174.242
13.224.178.247
13.224.18.248
13.224.181.249
13.224.185.248
13.224.186.242
13.224.19.248
13.224.199.249
13.224.206.253
13.224.211.246
13.224.213.253
13.224.223.245
13.224.225.246
13.224.226.252
13.224.23.253
13.224.234.242
13.224.241.242
13.224.243.245
13.224.26.254
13.224.30.253
13.224.31.254
13.224.34.241
13.224.46.244
13.224.53.246
13.224.54.249
13.224.62.242
13.224.69.240
13.224.78.251
13.224.85.243
13.224.86.250
13.224.90.253
13.224.93.249
13.224.97.241
13.225.1.250
13.225.106.251
13.225.110.242
13.225.114.245
13.225.122.253
13.225.128.241
13.225.132.246
13.225.143.249
13.225.150.246
13.225.151.241
13.225.153.246
13.225.163.251
13.225.166.250
13.225.17.242
13.225.173.243
13.225.174.249
13.225.176.253
13.225.186.249
13.225.189.243
13.225.198.247
13.225.2.252
13.225.205.245
13.225.207.243
13.225.213.247
13.225.217.247
13.225.225.248
13.225.227.240
13.225.234.250
13.225.238.250
13.225.242.240
13.225.243.241
13.225.254.246
13.225.26.254
13.225.30.248
13.225.36.246
13.225.4.252
13.225.46.247
13.225.52.249
13.225.54.241
13.225.63.241
13.225.69.241
13.225.70.250
13.225.78.245
13.225.82.240
13.225.84.240
13.225.9.251
13.225.90.246
13.225.93.253
13.225.96.240
13.226.1.243
13.226.101.253
13.226.105.243
13.226.106.245
13.226.114.249
13.226.131.249
13.226.137.254
13.226.140.245
13.226.146.242
13.226.148.248
13.226.150.250
13.226.154.245
13.226.155.245
13.226.164.245
13.226.166.249
13.226.169.247
13.226.180.249
13.226.188.244
13.226.19.245
13.226.193.243
13.226.201.253
13.226.209.240
13.226.21.246
13.226.210.245
13.226.212.243
13.226.219.254
13.226.22.251
13.226.228.245
13.226.233.252
13.226.238.241
13.226.243.242
13.226.253.253
13.226.32.247
13.226.34.243
13.226.39.243
13.226.48.247
13.226.5.249
13.226.50.254
13.226.51.241
13.226.62.247
13.226.64.246
13.226.67.249
13.226.74.250
13.226.86.241
13.226.87.247
13.226.88.248
13.226.89.240
13.226.96.245
13.227.102.242
13.227.107.245
13.227.108.248
13.227.109.246
13.227.12.242
13.227.121.243
13.227.124.241
13.227.129.245
13.227.131.254
13.227.134.242
13.227.137.243
13.227.152.240
13.227.157.247
13.227.168.241
13.227.171.241
13.227.174.247
13.227.184.246
13.227.187.245
13.227.19.242
13.227.190.250
13.227.195.250
13.227.205.247
13.227.207.248
13.227.21.244
13.227.211.253
13.227.214.247
13.227.218.250
13.227.22.250
13.227.220.250
13.227.232.240
13.227.237.240
13.227.251.244
13.227.252.254
13.227.253.254
13.227.26.249
13.227.3.246
13.227.41.247
13.227.44.252
13.227.45.253
13.227.5.243
13.227.53.254
13.227.54.247
13.227.57.244
13.227.62.251
13.227.63.240
13.227.73.250
13.227.8.242
13.227.82.252
13.227.88.241
13.227.91.245
13.249.102.250
13.249.104.250
13.249.119.242
13.249.120.245
13.249.121.249
13.249.128.243
13.249.135.245
13.249.136.252
13.249.144.242
13.249.146.243
13.249.153.243
13.249.16.248
13.249.166.251
13.249.167.251
13.249.173.249
13.249.18.248
13.249.181.243
13.249.184.244
13.249.190.254
13.249.203.252
13.249.204.254
13.249.205.241
13.249.214.245
13.249.215.251
13.249.219.247
13.249.224.241
13.249.231.252
13.249.232.251
13.249.242.241
13.249.248.243
13.249.31.240
13.249.33.254
13.249.34.247
13.249.39.254
13.249.42.251
13.249.5.243
13.249.50.254
13.249.53.250
13.249.59.242
13.249.69.248
13.249.7.243
13.249.75.240
13.249.77.248
13.249.87.249
13.249.89.253
13.249.95.246
13.249.98.251
18.64.102.240
18.64.109.241
18.64.114.249
18.64.119.251
18.64.125.242
18.64.128.254
18.64.131.245
18.64.138.242
18.64.140.250
18.64.144.249
18.64.154.250
18.64.159.242
18.64.161.251
18.64.17.248
18.64.171.246
18.64.173.240
18.64.179.243
18.64.184.248
18.64.185.249
18.64.186.246
18.64.198.247
18.64.2.243
18.64.201.253
18.64.206.240
18.64.212.247
18.64.217.251
18.64.22.253
18.64.220.240
18.64.23.250
18.64.232.252
18.64.233.246
18.64.236.243
18.64.243.245
18.64.246.251
18.64.254.254
18.64.36.249
18.64.39.244
18.64.4.240
18.64.43.247
18.64.47.245
18.64.48.252
18.64.50.251
18.64.71.246
18.64.72.252
18.64.74.244
18.64.79.254
18.64.8.250
18.64.85.246
18.64.89.252
18.64.95.241
18.64.99.241
18.65.106.251
18.65.107.247
18.65.115.250
18.65.122.242
18.65.125.243
18.65.127.244
18.65.136.243
18.65.141.254
18.65.142.241
18.65.155.245
18.65.156.242
18.65.159.252
18.65.166.251
18.65.167.253
18.65.170.253
18.65.189.249
18.65.19.254
18.65.190.246
18.65.191.246
18.65.198.243
18.65.203.242
18.65.207.248
18.65.214.241
18.65.217.246
18.65.221.253
18.65.227.240
18.65.23.254
18.65.230.242
18.65.238.251
18.65.244.247
18.65.245.253
18.65.252.247
18.65.26.252
18.65.3.246
18.65.33.243
18.65.35.245
18.65.43.254
18.65.46.254
18.65.47.254
18.65.5.245
18.65.57.249
18.65.62.245
18.65.67.241
18.65.7.250
18.65.73.254
18.65.77.249
18.65.80.243
18.65.82.252
18.65.94.244
18.65.96.240
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65.8.1.251
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143.204.90.253
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204.246.177.250
205.251.212.243
205.251.222.254
205.251.253.248
216.137.34.240
216.137.39.253
216.137.40.242
216.137.41.243
216.137.46.244

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