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概述
如果您的应用持续处于“正在连接”模式，或者由于“网络错误，请重试”或“无法连接到我们的服务器，请检查您的网络连接，然后重试”问题而超时，这可能与您的网络连接、网络防火墙设置或网页安全网关设置有关。
注意：打开浏览器检查网络连接，确保您可以访问 https://zoom.us
本文涵盖以下主题：
Zoom 防火墙规则
要配置网络防火墙，请参见下表。应将以下规则应用于出站数据。当客户端建立连接时，Zoom 将与接收的目标端口进行通信。防火墙应配置为允许以下返回连接。
| 协议 | 端口 | 源 | 目的地 |
| TCP | 80、443 | 所有 Zoom Client | *.zoom.us |
| TCP | 443、8801、8802 | 所有 Zoom Client | IPv4： 3.7.35.0/25
|
| UDP | 3478、3479、8801 - 8810 |
所有 Zoom Client | IPv4： 3.7.35.0/25
|
Zoom Phone 的防火墙规则
注意：
| 协议 | 端口 | 源 | 目的地 |
| TCP | 5091 | 所有 Zoom Client | 8.5.128.0/24 |
| TCP | 390（参见注释） | 所有 Zoom Client | 3.21.137.128/25 |
| UDP | 20000-64000 | 所有 Zoom Client | 64.211.144.0/24 |
Zoom 网站的防火墙规则
| 协议 | 端口 | 源 | 目的地 |
| TCP | 80、443 | 所有 Zoom Client 用户网络浏览器 |
*.zoom.us *.cloudfront.net |
证书验证的防火墙规则
对于证书验证，Zoom Client 5.5.0 或更高版本要求将以下 URL 加入白名单。
| 协议 | 端口 | 源 | 目的地 |
| HTTP | 80 | Zoom Client | crl3.digicert.com crl4.digicert.com ocsp.digicert.com certificates.godaddy.com crl.godaddy.com ocsp.godaddy.com certificates.starfieldtech.com crl.starfieldtech.com ocsp.starfieldtech.com |
Zoom CDN
Zoom CDN 用于优化 Zoom 网站中录制内容和其他资产的交付。这些 IP 范围为 Zoom 专有，不能用于会议内体验。
| 协议 | 端口 | 源 | 目的地 |
| HTTPS | 443 | 用户网络浏览器 | 13.32.10.243 13.32.101.253 13.32.105.249 13.32.111.247 13.32.121.254 13.32.122.250 13.32.128.251 13.32.144.254 13.32.153.246 13.32.161.246 13.32.168.251 13.32.172.251 13.32.176.249 13.32.182.246 13.32.187.254 13.32.192.240 13.32.195.252 13.32.2.254 13.32.202.248 13.32.204.244 13.32.212.241 13.32.214.243 13.32.216.250 13.32.22.241 13.32.220.241 13.32.224.249 13.32.229.241 13.32.24.249 13.32.247.242 13.32.26.253 13.32.36.253 13.32.37.248 13.32.42.249 13.32.53.243 13.32.56.242 13.32.60.240 13.32.66.254 13.32.68.245 13.32.75.243 13.32.76.252 13.32.79.253 13.32.83.243 13.32.85.247 13.32.87.250 13.32.91.244 13.33.10.252 13.33.106.243 13.33.119.252 13.33.123.250 13.33.124.244 13.33.130.251 13.33.131.246 13.33.136.254 13.33.147.242 13.33.151.244 13.33.166.244 13.33.167.241 13.33.171.251 13.33.172.250 13.33.175.245 13.33.178.244 13.33.182.247 13.33.187.248 13.33.202.245 13.33.209.248 13.33.215.242 13.33.221.246 13.33.223.252 13.33.224.249 13.33.228.248 13.33.235.245 13.33.248.252 13.33.25.242 13.33.255.248 13.33.27.246 13.33.28.251 13.33.29.253 13.33.30.250 13.33.36.251 13.33.42.248 13.33.5.247 13.33.51.252 13.33.52.247 13.33.62.243 13.33.70.249 13.33.82.253 13.33.84.243 13.33.85.248 13.33.89.247 13.33.90.250 13.33.99.241 13.35.1.253 13.35.106.251 13.35.11.254 13.35.110.245 13.35.112.241 13.35.122.246 13.35.128.249 13.35.13.254 13.35.137.246 13.35.144.248 13.35.150.244 13.35.159.247 13.35.160.253 13.35.162.252 13.35.169.242 13.35.170.243 13.35.177.242 13.35.18.241 13.35.185.246 13.35.186.244 13.35.19.248 13.35.194.252 13.35.201.245 13.35.206.243 13.35.209.254 13.35.221.253 13.35.230.253 13.35.238.241 13.35.239.244 13.35.242.254 13.35.243.247 13.35.31.249 13.35.34.253 13.35.48.253 13.35.49.247 13.35.52.242 13.35.60.252 13.35.68.244 13.35.69.244 13.35.79.243 13.35.83.252 13.35.85.245 13.35.89.244 13.35.95.252 13.35.97.249 13.224.0.253 13.224.110.245 13.224.111.242 13.224.115.244 13.224.127.243 13.224.128.253 13.224.13.253 13.224.130.254 13.224.135.244 13.224.14.253 13.224.143.244 13.224.147.243 13.224.151.249 13.224.161.248 13.224.162.252 13.224.165.251 13.224.174.242 13.224.178.247 13.224.18.248 13.224.181.249 13.224.185.248 13.224.186.242 13.224.19.248 13.224.199.249 13.224.206.253 13.224.211.246 13.224.213.253 13.224.223.245 13.224.225.246 13.224.226.252 13.224.23.253 13.224.234.242 13.224.241.242 13.224.243.245 13.224.26.254 13.224.30.253 13.224.31.254 13.224.34.241 13.224.46.244 13.224.53.246 13.224.54.249 13.224.62.242 13.224.69.240 13.224.78.251 13.224.85.243 13.224.86.250 13.224.90.253 13.224.93.249 13.224.97.241 13.225.1.250 13.225.106.251 13.225.110.242 13.225.114.245 13.225.122.253 13.225.128.241 13.225.132.246 13.225.143.249 13.225.150.246 13.225.151.241 13.225.153.246 13.225.163.251 13.225.166.250 13.225.17.242 13.225.173.243 13.225.174.249 13.225.176.253 13.225.186.249 13.225.189.243 13.225.198.247 13.225.2.252 13.225.205.245 13.225.207.243 13.225.213.247 13.225.217.247 13.225.225.248 13.225.227.240 13.225.234.250 13.225.238.250 13.225.242.240 13.225.243.241 13.225.254.246 13.225.26.254 13.225.30.248 13.225.36.246 13.225.4.252 13.225.46.247 13.225.52.249 13.225.54.241 13.225.63.241 13.225.69.241 13.225.70.250 13.225.78.245 13.225.82.240 13.225.84.240 13.225.9.251 13.225.90.246 13.225.93.253 13.225.96.240 13.226.1.243 13.226.101.253 13.226.105.243 13.226.106.245 13.226.114.249 13.226.131.249 13.226.137.254 13.226.140.245 13.226.146.242 13.226.148.248 13.226.150.250 13.226.154.245 13.226.155.245 13.226.164.245 13.226.166.249 13.226.169.247 13.226.180.249 13.226.188.244 13.226.19.245 13.226.193.243 13.226.201.253 13.226.209.240 13.226.21.246 13.226.210.245 13.226.212.243 13.226.219.254 13.226.22.251 13.226.228.245 13.226.233.252 13.226.238.241 13.226.243.242 13.226.253.253 13.226.32.247 13.226.34.243 13.226.39.243 13.226.48.247 13.226.5.249 13.226.50.254 13.226.51.241 13.226.62.247 13.226.64.246 13.226.67.249 13.226.74.250 13.226.86.241 13.226.87.247 13.226.88.248 13.226.89.240 13.226.96.245 13.227.102.242 13.227.107.245 13.227.108.248 13.227.109.246 13.227.12.242 13.227.121.243 13.227.124.241 13.227.129.245 13.227.131.254 13.227.134.242 13.227.137.243 13.227.152.240 13.227.157.247 13.227.168.241 13.227.171.241 13.227.174.247 13.227.184.246 13.227.187.245 13.227.19.242 13.227.190.250 13.227.195.250 13.227.205.247 13.227.207.248 13.227.21.244 13.227.211.253 13.227.214.247 13.227.218.250 13.227.22.250 13.227.220.250 13.227.232.240 13.227.237.240 13.227.251.244 13.227.252.254 13.227.253.254 13.227.26.249 13.227.3.246 13.227.41.247 13.227.44.252 13.227.45.253 13.227.5.243 13.227.53.254 13.227.54.247 13.227.57.244 13.227.62.251 13.227.63.240 13.227.73.250 13.227.8.242 13.227.82.252 13.227.88.241 13.227.91.245 13.249.102.250 13.249.104.250 13.249.119.242 13.249.120.245 13.249.121.249 13.249.128.243 13.249.135.245 13.249.136.252 13.249.144.242 13.249.146.243 13.249.153.243 13.249.16.248 13.249.166.251 13.249.167.251 13.249.173.249 13.249.18.248 13.249.181.243 13.249.184.244 13.249.190.254 13.249.203.252 13.249.204.254 13.249.205.241 13.249.214.245 13.249.215.251 13.249.219.247 13.249.224.241 13.249.231.252 13.249.232.251 13.249.242.241 13.249.248.243 13.249.31.240 13.249.33.254 13.249.34.247 13.249.39.254 13.249.42.251 13.249.5.243 13.249.50.254 13.249.53.250 13.249.59.242 13.249.69.248 13.249.7.243 13.249.75.240 13.249.77.248 13.249.87.249 13.249.89.253 13.249.95.246 13.249.98.251 18.64.102.240 18.64.109.241 18.64.114.249 18.64.119.251 18.64.125.242 18.64.128.254 18.64.131.245 18.64.138.242 18.64.140.250 18.64.144.249 18.64.154.250 18.64.159.242 18.64.161.251 18.64.17.248 18.64.171.246 18.64.173.240 18.64.179.243 18.64.184.248 18.64.185.249 18.64.186.246 18.64.198.247 18.64.2.243 18.64.201.253 18.64.206.240 18.64.212.247 18.64.217.251 18.64.22.253 18.64.220.240 18.64.23.250 18.64.232.252 18.64.233.246 18.64.236.243 18.64.243.245 18.64.246.251 18.64.254.254 18.64.36.249 18.64.39.244 18.64.4.240 18.64.43.247 18.64.47.245 18.64.48.252 18.64.50.251 18.64.71.246 18.64.72.252 18.64.74.244 18.64.79.254 18.64.8.250 18.64.85.246 18.64.89.252 18.64.95.241 18.64.99.241 18.65.106.251 18.65.107.247 18.65.115.250 18.65.122.242 18.65.125.243 18.65.127.244 18.65.136.243 18.65.141.254 18.65.142.241 18.65.155.245 18.65.156.242 18.65.159.252 18.65.166.251 18.65.167.253 18.65.170.253 18.65.189.249 18.65.19.254 18.65.190.246 18.65.191.246 18.65.198.243 18.65.203.242 18.65.207.248 18.65.214.241 18.65.217.246 18.65.221.253 18.65.227.240 18.65.23.254 18.65.230.242 18.65.238.251 18.65.244.247 18.65.245.253 18.65.252.247 18.65.26.252 18.65.3.246 18.65.33.243 18.65.35.245 18.65.43.254 18.65.46.254 18.65.47.254 18.65.5.245 18.65.57.249 18.65.62.245 18.65.67.241 18.65.7.250 18.65.73.254 18.65.77.249 18.65.80.243 18.65.82.252 18.65.94.244 18.65.96.240 18.65.99.243 18.66.10.251 18.66.111.252 18.66.113.245 18.66.115.250 18.66.125.243 18.66.130.242 18.66.131.245 18.66.137.252 18.66.138.245 18.66.141.240 18.66.152.241 18.66.155.245 18.66.156.254 18.66.167.247 18.66.169.248 18.66.176.245 18.66.18.242 18.66.180.242 18.66.182.249 18.66.192.244 18.66.198.248 18.66.2.250 18.66.202.247 18.66.205.240 18.66.211.252 18.66.212.252 18.66.221.253 18.66.228.246 18.66.229.252 18.66.236.242 18.66.242.252 18.66.245.249 18.66.249.251 18.66.25.244 18.66.27.249 18.66.3.248 18.66.36.244 18.66.37.250 18.66.38.241 18.66.46.242 18.66.51.247 18.66.57.246 18.66.60.246 18.66.62.251 18.66.63.242 18.66.81.249 18.66.84.249 18.66.86.244 18.66.91.251 18.66.94.249 18.66.99.251 18.67.0.245 18.67.1.253 18.67.104.248 18.67.106.254 18.67.110.252 18.67.121.241 18.67.124.244 18.67.125.249 18.67.139.240 18.67.140.246 18.67.142.252 18.67.149.249 18.67.150.245 18.67.158.242 18.67.16.251 18.67.23.254 18.67.26.241 18.67.30.254 18.67.37.254 18.67.40.252 18.67.48.251 18.67.49.246 18.67.54.244 18.67.59.245 18.67.63.242 18.67.68.249 18.67.75.252 18.67.77.254 18.67.86.247 18.67.9.254 18.67.90.248 18.67.91.241 18.67.96.249 52.84.10.251 52.84.100.250 52.84.102.245 52.84.103.241 52.84.106.250 52.84.108.244 52.84.11.252 52.84.116.248 52.84.117.245 52.84.123.243 52.84.126.246 52.84.137.246 52.84.145.254 52.84.154.253 52.84.158.240 52.84.161.254 52.84.166.254 52.84.169.253 52.84.175.251 52.84.179.251 52.84.18.248 52.84.186.242 52.84.197.248 52.84.213.244 52.84.22.240 52.84.220.250 52.84.227.249 52.84.228.241 52.84.235.246 52.84.244.240 52.84.248.241 52.84.39.250 52.84.42.250 52.84.5.253 52.84.52.242 52.84.64.254 52.84.79.246 52.84.80.251 52.84.93.247 52.85.102.247 52.85.109.243 52.85.112.250 52.85.123.243 52.85.124.252 52.85.125.249 52.85.130.253 52.85.137.241 52.85.149.249 52.85.15.245 52.85.156.249 52.85.159.244 52.85.160.254 52.85.166.251 52.85.183.254 52.85.188.240 52.85.195.252 52.85.208.252 52.85.213.247 52.85.223.249 52.85.228.249 52.85.231.250 52.85.232.246 52.85.25.241 52.85.254.242 52.85.27.244 52.85.28.247 52.85.3.246 52.85.41.242 52.85.42.241 52.85.46.253 52.85.49.248 52.85.53.244 52.85.56.244 52.85.64.244 52.85.67.240 52.85.73.254 52.85.76.250 52.85.77.246 52.85.82.241 52.85.87.244 52.85.92.243 52.222.133.253 52.222.134.240 52.222.139.253 52.222.141.252 52.222.144.252 52.222.149.253 52.222.152.243 52.222.153.244 52.222.160.243 52.222.162.249 52.222.170.243 52.222.176.240 52.222.183.245 52.222.184.249 52.222.186.247 52.222.189.247 52.222.192.241 52.222.200.240 52.222.202.244 52.222.216.241 52.222.218.245 52.222.220.244 52.222.233.247 52.222.237.248 52.222.241.247 52.222.243.254 52.222.247.252 52.222.248.241 54.182.7.248 54.192.100.251 54.192.104.251 54.192.107.248 54.192.113.247 54.192.121.240 54.192.127.245 54.192.129.251 54.192.13.243 54.192.138.241 54.192.145.253 54.192.155.248 54.192.156.249 54.192.16.240 54.192.169.253 54.192.173.252 54.192.178.246 54.192.188.252 54.192.191.242 54.192.193.254 54.192.195.249 54.192.196.247 54.192.199.252 54.192.218.244 54.192.219.252 54.192.225.245 54.192.227.253 54.192.235.250 54.192.255.250 54.192.29.240 54.192.30.242 54.192.33.247 54.192.49.254 54.192.52.250 54.192.56.245 54.192.57.244 54.192.59.241 54.192.65.242 54.192.66.249 54.192.75.240 54.192.76.254 54.192.85.247 54.192.92.251 54.192.94.248 54.192.97.248 54.192.98.248 54.230.105.251 54.230.11.248 54.230.111.252 54.230.119.253 54.230.121.241 54.230.123.240 54.230.138.243 54.230.145.242 54.230.15.251 54.230.151.247 54.230.158.244 54.230.160.247 54.230.167.249 54.230.174.254 54.230.176.251 54.230.178.240 54.230.181.248 54.230.182.246 54.230.183.246 54.230.189.245 54.230.20.250 54.230.209.244 54.230.217.247 54.230.228.253 54.230.229.247 54.230.238.254 54.230.247.253 54.230.248.245 54.230.254.254 54.230.31.244 54.230.33.244 54.230.42.254 54.230.49.240 54.230.61.254 54.230.69.250 54.230.76.242 54.230.77.253 54.230.82.253 54.230.85.248 54.230.87.254 54.230.96.253 54.239.163.245 54.239.164.249 54.239.165.250 54.239.195.252 54.239.216.253 54.240.172.248 54.240.175.249 54.240.187.245 65.8.1.251 65.8.106.247 65.8.11.241 65.8.111.252 65.8.119.247 65.8.122.252 65.8.126.249 65.8.129.245 65.8.137.252 65.8.142.240 65.8.149.242 65.8.154.254 65.8.157.251 65.8.158.254 65.8.165.244 65.8.166.252 65.8.181.241 65.8.184.254 65.8.185.253 65.8.19.245 65.8.192.253 65.8.199.246 65.8.201.244 65.8.204.240 65.8.213.250 65.8.220.253 65.8.222.240 65.8.227.241 65.8.235.251 65.8.236.248 65.8.241.254 65.8.245.252 65.8.254.247 65.8.26.249 65.8.32.245 65.8.34.241 65.8.42.252 65.8.44.247 65.8.52.246 65.8.57.253 65.8.58.252 65.8.65.247 65.8.66.249 65.8.72.248 65.8.80.251 65.8.81.241 65.8.88.241 65.8.98.253 65.8.99.244 65.9.108.242 65.9.109.241 65.9.11.243 65.9.115.240 65.9.118.253 65.9.126.254 65.9.129.248 65.9.133.241 65.9.142.242 65.9.143.254 65.9.144.244 65.9.151.243 65.9.164.243 65.9.166.240 65.9.167.250 65.9.177.252 65.9.179.243 65.9.180.245 65.9.19.250 65.9.20.246 65.9.26.254 65.9.32.243 65.9.34.254 65.9.40.248 65.9.43.244 65.9.48.248 65.9.49.243 65.9.66.247 65.9.69.252 65.9.71.254 65.9.72.252 65.9.79.250 65.9.86.250 65.9.89.253 65.9.97.251 99.84.102.242 99.84.104.243 99.84.114.241 99.84.117.246 99.84.126.248 99.84.133.245 99.84.136.248 99.84.14.246 99.84.142.254 99.84.149.240 99.84.154.250 99.84.159.244 99.84.16.250 99.84.167.242 99.84.169.252 99.84.174.245 99.84.182.246 99.84.185.249 99.84.186.250 99.84.201.240 99.84.205.246 99.84.207.247 99.84.216.254 99.84.221.250 99.84.222.240 99.84.229.241 99.84.230.248 99.84.234.249 99.84.240.240 99.84.250.241 99.84.253.243 99.84.27.246 99.84.30.248 99.84.34.246 99.84.40.241 99.84.47.242 99.84.53.243 99.84.59.242 99.84.62.252 99.84.69.243 99.84.7.253 99.84.73.240 99.84.75.253 99.84.80.249 99.84.88.246 99.84.89.248 99.84.9.241 99.84.98.245 99.86.10.251 99.86.102.241 99.86.103.249 99.86.111.252 99.86.113.252 99.86.117.246 99.86.122.241 99.86.126.253 99.86.129.250 99.86.133.247 99.86.145.243 99.86.147.243 99.86.157.245 99.86.163.242 99.86.166.248 99.86.173.247 99.86.175.250 99.86.183.241 99.86.185.249 99.86.19.244 99.86.190.248 99.86.193.246 99.86.194.253 99.86.207.240 99.86.208.245 99.86.209.250 99.86.210.246 99.86.218.246 99.86.22.241 99.86.226.253 99.86.239.247 99.86.244.240 99.86.246.244 99.86.3.252 99.86.42.254 99.86.49.247 99.86.5.250 99.86.53.248 99.86.58.243 99.86.6.252 99.86.63.254 99.86.66.246 99.86.72.240 99.86.79.254 99.86.84.245 99.86.88.246 99.86.90.253 143.204.106.248 143.204.114.252 143.204.119.246 143.204.126.248 143.204.130.249 143.204.134.249 143.204.137.243 143.204.138.248 143.204.141.243 143.204.15.242 143.204.153.250 143.204.159.241 143.204.165.249 143.204.174.246 143.204.177.248 143.204.178.253 143.204.19.240 143.204.190.252 143.204.191.243 143.204.199.251 143.204.209.247 143.204.210.246 143.204.212.243 143.204.217.251 143.204.22.251 143.204.222.243 143.204.226.248 143.204.239.253 143.204.242.251 143.204.244.248 143.204.25.248 143.204.250.242 143.204.253.252 143.204.32.254 143.204.33.245 143.204.47.246 143.204.5.246 143.204.51.250 143.204.53.241 143.204.57.253 143.204.6.240 143.204.67.249 143.204.73.247 143.204.78.248 143.204.85.247 143.204.90.253 143.204.97.253 143.204.98.249 204.246.177.250 205.251.212.243 205.251.222.254 205.251.253.248 216.137.34.240 216.137.39.253 216.137.40.242 216.137.41.243 216.137.46.244 |
其他 IP 范围
允许的其他 IP 范围也可在以下列表中找到：
代理服务器
我们支持通过 443 端口使用 https/SSL 代理服务器处理 Zoom 数据。
注意：这不适用于 Zoom Phone 服务。
Zoom 会自动检测您的代理设置。在某些情况下，系统可能会提示您输入代理用户名/密码。
注意：我们建议您允许 zoom.us 和 *.zoom.us，避免代理或 SSL 检查。
